
POPIA: When customer data falls into the wrong hands
18 August 2026
The creator economy has changed how professionals build credibility and influence. Across industries, individuals are increasingly recognised not only for their job titles but for the insights and perspectives they share publicly. For young insurance professionals, particularly those under 35, this shift presents an important opportunity: building a personal brand that supports both career growth and the development of our industry.
Personal branding is often misunderstood as self-promotion. In reality, it is about visibility, trust and contribution, showing up consistently in your professional community and sharing knowledge that helps others.
Your reputation now lives online
In the creator economy, individuals build audiences by sharing ideas online. While insurance is not a social media industry in the same way that entertainment or marketing might be, the same principle increasingly applies to professional platforms like LinkedIn. Before meetings, partnerships or hiring decisions, people often search for one another online. What they find your profile, commentary and posts creates a digital first impression.
For young professionals entering the industry, this presents a valuable opportunity. Sharing insights about emerging risks, regulatory developments, or lessons learned early in your career signals curiosity and engagement. It shows that you are invested not only in your own growth but in the future of the industry.
Sharing knowledge builds credibility
One of the most powerful lessons from the creator economy is that authority is built through consistent knowledge sharing. In insurance, there are endless opportunities to contribute to the conversation. Young professionals might share insights on cyber risk, climate exposure, claims trends or regulatory changes. Even reflecting on lessons from conferences, webinars, or industry articles can add value.
You do not need decades of experience to participate meaningfully. Some of the most engaging voices in our industry are those who are simply willing to learn publicly and share that learning with others.
Throughout my own career, I have seen how mentorship and knowledge sharing can accelerate professional growth. Through initiatives like the Insurance Institute of Gauteng’s Roots & Wings Mentorship programmes, I’ve had the privilege of supporting young professionals entering the industry, and the lesson is always the same: the more we share knowledge, the stronger our industry becomes.
Authentic voices build trust
The creator economy has also taught us that audiences respond far more positively to authentic voices than to polished corporate messaging. Insurance is, at its core, a relationship and trust-based industry. Clients and colleagues want to engage with professionals who communicate clearly and honestly about risks, solutions and industry challenges.
Personal branding, therefore, does not require perfectly crafted “thought leadership” every week. Often, the most meaningful contributions are practical insights, honest reflections or lessons learned from experience. Authenticity resonates far more than perfectly curated AI responses.
Find your niche
Many successful creators build influence by focusing on a specific niche. The same principle applies to insurance. Young professionals might choose to focus on areas such as cyber insurance, insure-tech, SME risk, climate-related exposures or financial planning. Over time, consistently sharing insight within a particular area helps build recognition and credibility. Being known for something specific can be far more powerful than trying to comment on everything.
Consistency matters more than perfection
Another lesson from the creator economy is that impact rarely comes from one viral post. Instead, it is built through consistent participation over time. For insurance professionals, this could be as simple as posting once a week, engaging in industry discussions, or sharing key insights from events and articles.
These small contributions accumulate into a visible professional footprint, one that signals engagement, curiosity and leadership potential.
Personal brands strengthen the industry
Some professionals worry that building a personal brand may conflict with their organisation’s brand. In reality, the opposite is often true. When professionals share knowledge and insights publicly, they not only build their own credibility but also enhance their organisations’ reputations and contribute to a more informed industry dialogue. As an industry that thrives on relationships, education and trust, we should encourage young professionals to participate more actively in these conversations.
The creator economy has shown us that individuals who consistently share ideas can build powerful reputations. For young insurance professionals, the goal is not to become influencers, but to become visible, credible voices helping shape the future of insurance.
Asiya Swaleh
General Manager, Sales & Business Development
Fulcrum Collections




