Independence and Innovation: Giving Brokers and Insurers the Edge

The South African insurance sector is a dynamic ecosystem with many moving parts. Each stakeholder, from brokers to underwriters, plays a vital role. If one link in the chain weakens, the entire system is at risk. That’s why the seamless handling of premium collection and premium finance is so important.

At Fulcrum, we’ve spent more than 20 years helping brokers and insurers achieve efficiency, resilience, and growth by taking care of these critical processes. As the largest independently owned provider of premium collection and premium finance in South Africa, Fulcrum brings both trust and innovation to the table.

Why Independence Matters

Our independence (what we call “licence neutrality”), is one of the strongest differentiators in the local insurance sector. It allows us to build trust-based partnerships with both insurers and brokers, while ensuring transparency, fairness, and flexibility.
This neutral position has also enabled us to successfully navigate some of the most challenging years in premium collection, while continuing to deliver solutions that empower our clients to thrive.

Premium Finance: Supporting Growth and Cash Flow

Managing cash flow is a universal challenge for businesses. Fulcrum Premium Finance provides brokers with a finance solution that makes it easier for their commercial clients to pay insurance premiums while keeping their own working capital intact.

The benefits extend beyond simple payment terms:
• Improved cash flow for clients
• Reduced administration for brokers
• Simplified insurance portfolios
• Optimised VAT input claims

The result? Businesses are free to focus on growth, while brokers strengthen their relationships by offering an added-value service.

Premium Collections: Trusted, Independent, Innovative

Fulcrum’s second core offering is Premium Collection. Brokers and insurers choose us because our solutions are independent, licence-neutral, and underpinned by decades of strong relationships with broker management system (BMS) providers and insurers.

Our commitment to innovation is clear. We pioneered the direct collection model in South Africa through Fulcrum CollectDirect™, setting a new benchmark for efficiency in the industry. And with the introduction of AirCollect™, we’re taking the process further by enabling debit order collections to be “split in the air”, providing unmatched accuracy and flexibility.

Built for Regulation, Ready for Technology

Premium collection and premium finance are compliance-heavy and highly technical disciplines. Fulcrum has not only adapted to the evolving regulatory landscape but also positioned itself at the forefront of technology adoption.
Our collections now run on a cloud-based Cirrus system, which means more security, scalability, and efficiency for our clients. And we continue to invest in innovation that helps brokers and insurers future-proof their businesses in a changing environment.

A Win for Everyone

The insurance industry works best when every stakeholder can focus on their strengths:
• Brokers advising clients on risk
• UMAs developing specialist solutions
• Underwriters managing exposures

Fulcrum ensures that the premium flows behind these activities are managed efficiently, securely, and transparently. That’s the Fulcrum promise: enabling our partners to focus on growth while we take care of the details.

Independence. Innovation. Partnership.

That’s how Fulcrum gives brokers and insurers the edge in premium collection and premium finance.